Frequently Asked Questions
Is it your first visit?
WHICH CLASS TO START WITH
All our classes are suitable for all students. Anyone can practice yoga! However, if you are new to hot yoga, we recommend starting off with any class of 60 minutes. This could be our Bikram 60’, Vinyasa or Pilates class. This allows you to get used to the heat and the postures in a gentle way.
ARRIVE EARLY
Make sure you arrive on time, at least 15 minutes before your class starts. It's always better to arrive calmly and to be stress-free as you prepare your body and mind for your yoga class. Reception closes 5 minutes before class starts. Once the class has started, we don't allow any late entries to ensure a calm and peaceful practice for all students.
WHAT TO BRING
As the heat will make you sweat, it's mandatory to practice on a mat with a large body-size (yoga) towel on top. During COVID-19 we advise you to bring your own. Alternatively, you can rent a mat and/or a towel for €1.50 each. If you forget your shower towel, we also have these towels available for €1.50. We have small lockers to store your valuables, as we keep the hot room gadget-free.
WHAT TO WEAR
All classes take place in the hot room so be prepared to sweat! It is therefore recommended to wear light, breathable clothing which allows you to move freely, for example, shorts, singlets, t-shirts and leggings, anything which you could comfortably wear to do sports on a hot, sunny day.
EATING & DRINKING
Make sure to hydrate well before and after class. You can also drink small sips of water during practice. Bring your own bottle, refill it at our studio for a small charge or purchase cold bottled water from the reception. We also offer coconut water and Aquarius for that extra kick of energy and refreshment.
Prepare your body for practice by having a meal a few hours before class. It's not recommended to enter the hot room with a full stomach. If you are very hungry right before class, have a light snack such as fruit or an energy bar.
LET'S GET SWEATY
The yoga room is intentionally hot. It helps your muscles to warm up, prevents injuries and allows for a deeper stretch in your body. Sweating and not wiping away your sweat in class will conserve your energy and help release toxins and poisons from your body. It's a normal physical reaction to sweat during the entire class. We encourage all students to stay in the yoga room for the entire class. If you feel dizzy, we suggest staying in the hot room, taking a small sip of water and then laying down on your back or in Child's Pose. Focus on your breath and stay there until you feel better. Suddenly leaving the hot room may actually make you feel worse, due to the drastic change in temperature. If you feel very unwell, please always alert the teacher.
INJURIES
When you have an injury, yoga can be beneficial to your recovery. However, please make sure to consult your doctor/physiotherapist and always make us aware of your physical condition before class starts. We’re here to help, and we will offer any necessary modifications so you can fully benefit from all the positive aspects that yoga has to offer.
CANCELLATION POLICY
You can cancel any class up to 3 hours before it starts without any penalty or fee. This is considered an Early Cancel and allows others to take your spot.
If you cancel less than 3 hours before the class starts or you don't arrive on time (at least 5 minutes before class starts), this is considered a Late Cancel / No Show. You’ll be blocked from reserving and attending any classes for the next 5 days. Alternatively, you can pay a €15 penalty, which will allow you to reserve and attend classes again straight away.
How to book?
CANCELLATION POLICY
You can cancel any class up to 3 hours before it starts without any penalty or fee. This is considered an Early Cancel and allows others to take your spot.
If you cancel less than 3 hours before the class starts or you don't arrive on time (at least 5 minutes before class starts), this is considered a Late Cancel / No Show. You’ll be blocked from reserving and attending any classes for the next 5 days. Alternatively, you can pay a €15 penalty, which will allow you to reserve and attend classes again straight away.
BOOK ONLINE
In order to book a class, you need to have a valid membership, of any kind (single class, trial package, unlimited package and so on). Not registered yet? Click here, choose which membership is the best fit for you and follow the instructions. You will then be able to reserve a spot via our website or the GymMaster application. Classes will be open for booking 7 days in advance.
WAITING LIST
When your favourite class is full, you can join our online waiting list. Once a spot becomes available, you’ll automatically be added to the class and you’ll receive a booking confirmation email accordingly. If you can't attend the class anymore, please cancel immediately via the booking system, or send us a message by WhatsApp to 682160073. Otherwise, it will be considered a Late Cancel / No Show.
MEMBERSHIP EXPIRY
Please make sure to carefully check the terms and conditions of your chosen membership. All purchased classes/memberships are non-refundable unless the agreed terms and conditions specifically state otherwise. If you have any questions about your membership specifications, please do reach out to us as soon as possible.
MEMBERSHIP CANCELLATION
We would be sad to see you go, but if you would like to cancel your membership please let us know by email, at least 30 days in advance. Please note that any membership with a commitment can only be cancelled after a minimum of 4 months.
STUDIO POLICY
To provide a safe, happy and relaxed environment for all students we’re following a few house rules. Please be on time. You won’t be allowed to enter class once it has started. The hot room is a gadget-free and silent area. You can catch up with your fellow yogis outside of the hot room but inside the hot room we maintain absolute silence. Please respect other people's space and privacy. Moreover, be conscious of your personal hygiene and general tidiness in the studio. Smile and keep breathing.
COVID-19 safety measures
GENERAL INFORMATION
Staying healthy, both physically and mentally, is our main priority. We therefore offer yoga classes at our studio at reduced capacity, to allow a 1.5-meter distance between students. Moreover, by taking many extra safety measures, such as temperature checks, extra filters on the ventilation, ozone generators and deep cleaning, we’re doing all we can to provide a safe, happy space for everyone who’s practising with us.
BOOK IN ADVANCE
Make sure to reserve a spot for your favourite classes through our website or the GymMaster app. Walk-ins are not allowed and there are limited spots available in class.
CHECK-IN
When you check in at reception, we’ll measure your temperature. Please also disinfect your hands. With regular practice, yoga can do wonders for your general health, including the immune system. However, if you are sick with a cold, flu-like symptoms or fever, you must stay home. Students with fever are not allowed into the studio.
BRING YOUR OWN
We recommend that you bring your own mat, mat-towel and shower towel. Moreover, please wear a mask until you take your place on your mat in the hot room. If you forget or are unable to bring your own mat or towels, they will be available to rent at the reception.
FIND YOUR SPOT
When entering the yoga room, please place your mat on the allocated markers on the floor to minimize contact and to maintain social distancing.
CHANGING ROOMS
Please note that the changing rooms are open. The women’s room has two showers available; the men’s room has one shower available. Please maintain an appropriate distance and be considerate when others are waiting.
